Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

June 5, 2019

Very well designed support page. Also save your settings and pages if you erased it by error. I recommend

DouchEco™
France
10 months using the app
November 3, 2017

Excellent App. Simple to install and really easy to use. The FAQ section it sets up looks fantastic on the site and was really easy to set out how we wanted it.

Geektoysuk
United Kingdom
10 months using the app
February 2, 2018

What an amzing app. Every shopify owner should have this.
Thank you from www.khais.club

Khais Club
Vietnam
10 months using the app
November 21, 2016

AWESOME!! Clean and easy to use, highly recommend.

The Grind Shop 2016
United States
10 months using the app
September 25, 2016

So far this is a great app. Makes the FAQs looking amazing.

Supplement Shock
United States
10 months using the app
September 13, 2017

Love this app and the way it looks on my site. I haven't had any issues with yet unlike some of the other reviewers.

Ashleykaric
United States
10 months using the app
November 7, 2016

Excellent app! Very easy to deploy & saves time handcoding FAQ in the page.

Suranas Jewelove
India
10 months using the app
May 21, 2017

We use several apps, but this is the only app we have reviewed thus far.
Help Center is exactly what we were looking for! FAQ pages are very important, especially to cut down on customer service questions. It is simple and effective. We have many FAQs and it started to looked cluttered and no shopper wants to go through that. The search and the format is perfection.
Thanks for making this app!

Rebel Babes
United States
10 months using the app
April 25, 2018

really nice app my help center is looking better than it was

Bibset
Israel
10 months using the app
August 20, 2018

Beautiful design, easy to use, pretty straight-forward. Great job.

Braggy Bags
United Kingdom
10 months using the app