Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

May 27, 2021

HelpCenter is good and easy to use. I like FAQ, all the instructions in edit page is user-friendly and clear.

His & Her Shop
Hong Kong SAR
9 months using the app
July 31, 2019

Great app and free too much needed when making a store from scratch and with a unknown name to make customers feel comfortable

King of Electronics
United Kingdom
9 months using the app
May 12, 2018

Great app for building a FAQ page. Plenty of customization options. There was one part I couldn't manage to customize but the app developers helped me out and solved my issue, no problem at all!

Champaigns Finest
United States
9 months using the app
July 17, 2019

This app works amazing for my store. It also merges to the colors that are present in your theme. Perfect for my FAQ page

Jiri Naturals
United States
9 months using the app
August 30, 2016

Wonderful design! Extremely intuitive to use and great UX. I'm really happy with this app, it was the best decision ever!

Picturesquestories
Ireland
9 months using the app
April 10, 2019

Its a Free App that does everything a FAQ could need. Why would you want anything else? This company is great to work with and it really is easy to use.

Angelus Direct
United States
9 months using the app
April 9, 2021

Just purchased the Premium Subscription Plan and had problem with the app loading on my store (conflict with page loader). Very reactive support, the problem was solved in the hour.

Anzu Japan Craft
Japan
9 months using the app
Edited June 5, 2019

Great app! Easy to use, makes adding a beautiful FAQ page simple. I can organize all my information easily to one section. mm

Zolita Fashion
United States
9 months using the app
December 20, 2017

easy to use- even i managed to get it to work!!

Inkandthreads
Australia
9 months using the app
November 23, 2020

IT IS A VERY GOOD APP TO SUPPORT BUSINESS STARTING. PLEASE KEEP GOING, AND WE HOPE TO GET MORE RIGHTS FOR FREE, THANK YOU VERY MUCH!

Azhalo
China
9 months using the app