Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Fantastic app and completely blown away by the support.
Easy to set up, good design, helpful app. It also has a friendly, responsive customer service. Great app highly recommend it!
It's a nice FAQ editor. I'm in the process of making my FAQ so I will be smarter when I finish, but I can say it easy to use, and looks nice.
I despise building Frequently Asked Questions pages and filling them with relevant content. HelpCenter was a great addition and made the process a lot easier.
Really awesome app. Just made a few sections, but love it so far. Having previous experience in customer service at world class level I already know that this is gonna impact our site in a supportive and trusting manner. You want this app. Your customers deserve it!
Find the app straightforward and very easy to use! The interface also looks great with a few nice looking templates.
ho istallato l'app ed è perfetta se si potesse sganciare la sezione inviaci una domanda per poterla installare per esempio nel footer? Saluti
Great app, simple to use and great support!
Good evening, I thank HelpCenter support, because they fixed my problem with the search bar which was no longer displayed. Very quick consideration of my request and also very quick development intervention, great top. Thank you so much.
Love this app. Had one issue with the contact form popping up without a way to tell it to go away but HelpCenter Support resolved the issue quickly and easily. Excellent service from Marius and I highly recommend the app.