Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

February 25, 2016

Fantastic, simple to use FAQs page.

Tomas at S4Commerce was great at helping with style changes

Picture This Party Booths Ltd
United Kingdom
Over 1 year using the app
March 26, 2017

great ! great ! great !
great ! great ! great !
great ! great ! great !
great ! great ! great !

Goolys World
Israel
Over 1 year using the app
April 11, 2019

This thing works great! Really easy to add in new articles and manage what is in my FAQ. Really well done!

Cyclone Pods
United States
Over 1 year using the app
May 9, 2019

Application facile d'utilisation. Très pratique

What I Want
France
Over 1 year using the app
March 28, 2016

HelpCenter is great! I love this app! Makes life much easier adding a nice FAQ to your page. Simple to set up! I highly recommend.

Rowdy Ann Boutique
United States
Over 1 year using the app
January 26, 2018

Great support! They fixed my problems immediately.

Crypto Restore
Germany
Over 1 year using the app
October 11, 2017

Love this app! Makes your FAQ page look extremely professional.

Glory West
United States
Over 1 year using the app
Edited October 20, 2018

Awesome app! Simple to use and just what I need. Support was nice and fast with answers. Highly recommend!

Cosystyles
Lithuania
Over 1 year using the app
June 13, 2018

Simple to use, and the customer support was extremely responsive! Probably the best customer support I have seen with a Shopify app. Nice!

Dynatrap
Mexico
Over 1 year using the app
February 13, 2017

The only reason I give it 4 starts instead of 5 is because there is no way to change the url apps/help-center to apps/faq

Artizan Coffee Co
United States
Over 1 year using the app