Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

January 15, 2017

App is beautifully crafted for a clean and slick interface. Customers are able to search the F.A.Q. by using the search bar provided. Two thumbs up! Thank you!

Runforlyf
Singapore
8 months using the app
June 7, 2020

It helped with my FAQ page and is very easy to use the app. But you need to pay for the plan if you want to include multiple categories in your FAQ page.

Pink Remedy
Malaysia
8 months using the app
April 24, 2018

Great collapsible FAQ section, easy to use and edit, and quick support!

Pci Race Radios
United States
8 months using the app
June 7, 2016

Really great app! Can't believe it's FREE! The service is also outstanding! Had some minor issues and their support team was awesome! Highly recommended!

Claudioblac
Netherlands
8 months using the app
January 17, 2017

Awesome app as expected from oberlo, Good job

Siimob Shopping
Morocco
8 months using the app
Edited June 28, 2020

the display of the questions is amazing, simple but professional. Super easy to use, love the app. totally recommend it.

Revival Massage Gun
Mexico
8 months using the app
August 18, 2016

Love the app! Our FAQs never looked so good

Urban Print Box
United Kingdom
8 months using the app
April 8, 2017

What a fantastic product. It matched my theme perfectly and I could even add my brand colours. I highly recommend this app to anyone who wants to create a great FAQ's page!

Shopsuave
Canada
8 months using the app
January 10, 2018

Great app that is easy to use, and does the job perfect. I think this is the best app for FAQ pages. You can see it in my store: https://www.msno.no/apps/help-center

Msno
Norway
8 months using the app
February 6, 2017

This app works really great. Simple and reliable.

Emimi
United States
8 months using the app