Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
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Very simple to use and install. Makes managing your FAQ content a breeze. Not very customizable in terms of styling YET (think it's coming) but Tomas is super responsive and helpful with any specific changes you might need...
MAkes review pages look super professional, app works great! and how can you go wrong with FREE, amazing! I reccommend
The app is user friendly and works seamlessly with our store. Justas was super responsive when I needed support! Highly recommended.
Does the job, intuitive & efficient. plus it is totally free. Best F.A.Q. app out there! keep it up!!
Great app! Looks great on different templates.
Great app, easy to install and looks professional.. so why the 1 star?
Well, all was working great but my customers now cannot get past the reCAPTCHA form. I have contacted the developers who haven't replied.
I will change this review to a well deserved 5 stars for the app once the issue is resolved. Sadly, my 1 star for customer services will still stand regardless.
Works great, very happy AAA+++++++++++++++++++!! Design is great, and being able manage content by dragging is awesome
Very easy to use and customize! I would recommend this app to others in need of a simple, easy-to-use FAQ page.
Also unhappy from the changes. For my futures shops, I won't use this app as the free features are too limited (1 section please come on) and I dont use any of the premium features. Time to find an alternative...
Thanks for your honest opinion! We appreciate you being our customer as everyone else and is sad that changes makes you unhappy. Please understand that the same as you, we are business. Its nice to give people something valuable for free, but businesses will not survive on good intentions. So now we're offering a PREMIUM version with new features our customers requested. Free version is still there and has all it needs to have a FAQ page on a store.
IMPORTANT that in order to treat our customers fairly we're allowing to make additional categories and sections until 15th of October. You can add as many sections and categories as you wish until then. I hope this transitional period will be helpful to you and if there's any questions, we're looking forward to here from you at support@eoscity.com
J'ai utilisé cette application pour mon FAQ. Je suis en mode test pour le moment. Je pense que ça devrait le faire.