Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Save lots of time and resources to set the FAQ part.
Customer service is always fast! Thank you so mcuh!
*If you didn't receive their answers, you may also contact them via facebook OR just send again to see if there's anything wrong with your email.
I used this brilliant app to add easy-to-access FAQs and has worked like a charm. Great job guys and I recommend this app to anyone who is on a budget and is just starting out
I like the interface and comfort of this app. FAQ's looks very professional and easy-readable. Thank you so much!
Awesome app. I'm creating my FAQ page now and it is so simple. It's a user friendly and you can design your page in a matter of minutes. Thank you.
very easy to use and very helpful to get important information out to my customers. good job guys
App support has been outstanding and so helpful in getting our app settings perfect! Product tabs and live chat are great; it's nice that both features are in the same app.
Excellent easy to use and to set up work like a breeze, highly recommended for setting up and easy to use and searchable FAQ in multiple languages
I love this app! It makes my site look much more professional and allows me to easily provide my customers with answers to frequently asked questions that they may have
Had a few issues in the beginning but they were addressed with amazing speed (within minutes). Works very well now and the support is fantastic
Dear The Nomad Gear Store,
thank you very much for great feedback! If any questions will come up - just let us know: support@eoscity.com. We'll be more than glad to help.
Our team wishes you all the best in your business!
excellent app - provides template and samples to fill out and modify. Seamless customer experience - would recommend.