Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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This app is GREAT. Very easy to set up. Very easy to organize. Very easy to edit. Coding is required for customization. More text edits than just bold and italic would be nice.
Great and helpful app. Makes answers for customers easy to find. Very easy to work with, no difficulties
Nice App. Super intuitive and easy to use. Would be nice to be able to duplicate an FAQ once you'd created it (for instance, if you decide you want to put it under a different heading or topic area). Also, would love to be able to edit the font to better reflect the style of the rest of the website. Nice to be able to change the font using the HTML editing capabilities, but can only change the "answer" part, not the question or the page heading. Otherwise, great app. Got my FAQ page setup super fast. Thanks!!
Nice FAQ app... can't beat the price... clean interface and decent features for a simple FAQ... Thank you!!
Great app. works well and easy to implement and use
Very quick and effective way to outline your trustworthy FAQ page for your online store. Makes it very easy and outlines your questions in a great format.
This app is so easy that even a Luddite such as myself was able to use it without any cursing or scowling! Thank you so much. Setting up an online store can be very complicated, and this was the easiest part.
AWESOME APP!!! it really helped my answer all the questions my customer has when they come to my store
Finally using it and love it! It was very simple to use and I managed to set my FAQ page very quickly.
Very simple to use. I love it so far!