Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
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So far this is a great app. Makes the FAQs looking amazing.
Love this app and the way it looks on my site. I haven't had any issues with yet unlike some of the other reviewers.
Excellent app! Very easy to deploy & saves time handcoding FAQ in the page.
We use several apps, but this is the only app we have reviewed thus far.
Help Center is exactly what we were looking for! FAQ pages are very important, especially to cut down on customer service questions. It is simple and effective. We have many FAQs and it started to looked cluttered and no shopper wants to go through that. The search and the format is perfection.
Thanks for making this app!
I created my FAQ section using this app and it is fabulous. I only used the free version and it meets my current needs.
really nice app my help center is looking better than it was
Beautiful design, easy to use, pretty straight-forward. Great job.
Update: Their customer service continues to be outstanding. Just resolved another issue - thanks!!!
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I must say this app and especially their customer service did blow me away. I initially signed up for the free plan and had a couple of support requests/customization questions regarding my theme & colors to be used for the different controls, labels, etc. Honestly I wasn't expecting immediate support and actually fixing the color theme on behalf of me but their support did it anyway to my complete & fullest satisfaction. They were super fast, very professional - even that I was only on their free plan....
Today I decided to go with one of their paid plans, because I think it is worth the money and especially as they really care about their customers. I definitely can recommend their app and especially their support/customer service - THANKS!!!
Installed Help Centre but needed a couple of changes to it. Help Centre response and customer service was five star.
I love this app! It's very user friendly and would definitely recommend it! Also, it's great to be able to unpublish something you no longer wish to display so quickly!