Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

August 9, 2019

Great and helpful app. Makes answers for customers easy to find. Very easy to work with, no difficulties

Anne-Pia
Netherlands
7 months using the app
April 3, 2017

Nice App. Super intuitive and easy to use. Would be nice to be able to duplicate an FAQ once you'd created it (for instance, if you decide you want to put it under a different heading or topic area). Also, would love to be able to edit the font to better reflect the style of the rest of the website. Nice to be able to change the font using the HTML editing capabilities, but can only change the "answer" part, not the question or the page heading. Otherwise, great app. Got my FAQ page setup super fast. Thanks!!

Diygreendesign
United States
7 months using the app
April 30, 2019

Nice FAQ app... can't beat the price... clean interface and decent features for a simple FAQ... Thank you!!

HipSoul
United States
7 months using the app
February 27, 2017

Great app. works well and easy to implement and use

Autopair
United States
7 months using the app
April 17, 2017

Very quick and effective way to outline your trustworthy FAQ page for your online store. Makes it very easy and outlines your questions in a great format.

Dog Parkz
Canada
7 months using the app
May 25, 2020

This app is so easy that even a Luddite such as myself was able to use it without any cursing or scowling! Thank you so much. Setting up an online store can be very complicated, and this was the easiest part.

Lamoree’s Vintage
United States
7 months using the app
September 18, 2021

AWESOME APP!!! it really helped my answer all the questions my customer has when they come to my store

DRPfit Apparel
United States
7 months using the app
January 29, 2017

Finally using it and love it! It was very simple to use and I managed to set my FAQ page very quickly.

Mylittlecrown
Malaysia
7 months using the app
November 1, 2016

Very simple to use. I love it so far!

Santaboxes
United States
7 months using the app
June 7, 2017

great App , need to improve the design but it is free...

Kookoo Co
Israel
7 months using the app