Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

January 6, 2022

Easy to use and customisable FAQ with great support when we had a conflict with another app. Highly recommended!

iSeeVC
Australia
6 months using the app
Edited December 19, 2020

Love this App, it's easy to understand it do look my F.A.Q section professional and it's just saving metime.

hometraining-zone
Germany
6 months using the app
August 4, 2019

Does it's job very well and looks very nice! And, most importantly, it's free! Really a good app to have for better customer support.

paintkunterbunt
Switzerland
6 months using the app
May 30, 2017

I just started using the help Centre and so far so Awesome

I've been keeping this task for a while did not expect it to be so easy :)

Simmply 4 Me
Australia
6 months using the app
September 6, 2020

Fantastic easy to use application. I tried a few but I think this is the best so far. thank you Help Center team,

Salon Elite
United Kingdom
6 months using the app
May 24, 2019

Très bonne application, gratuite, facile à traduire en français. Visuellement très sympa avec plusieurs possibilités de personnalisation. Je conseil.

Perfect Eye
United Kingdom
6 months using the app
October 3, 2019

Help center FAQ is very clean and easy to use. The support is great and very responsive to any issues you have. Highly recommend this FAQ app.

The Better Backyard
United States
6 months using the app
June 1, 2017

Really awesome FAQ page builder. Easy to use and doesn't look intrusive on your website!

Wear Well Do Well
United States
6 months using the app
July 6, 2019

Super easy to implement and it looks great! The user experience is very slick, and the sentences collapse down form a menu.

Wood and Glass
Canada
6 months using the app
September 9, 2016

Great app. Super simple to use and looks super nice. I had my FAQ page up and running in no time. Highly recommend.

Kaleidoco Art
United States
6 months using the app