Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

May 27, 2021

HelpCenter is good and easy to use. I like FAQ, all the instructions in edit page is user-friendly and clear.

His & Her Shop
Hong Kong SAR
9 months using the app
July 31, 2019

Great app and free too much needed when making a store from scratch and with a unknown name to make customers feel comfortable

King of Electronics
United Kingdom
9 months using the app
May 26, 2022

gut aber etwas teuergggggggggggggggggggggggggggggggggggggggggdddddddddddddddbbbbbbbbbbbb,,,,,,,,,,,,

WhatTheChef?!
Germany
9 months using the app
May 12, 2018

Great app for building a FAQ page. Plenty of customization options. There was one part I couldn't manage to customize but the app developers helped me out and solved my issue, no problem at all!

Champaigns Finest
United States
9 months using the app
July 17, 2019

This app works amazing for my store. It also merges to the colors that are present in your theme. Perfect for my FAQ page

Jiri Naturals
United States
9 months using the app
August 30, 2016

Wonderful design! Extremely intuitive to use and great UX. I'm really happy with this app, it was the best decision ever!

Picturesquestories
Ireland
9 months using the app
April 9, 2021

Just purchased the Premium Subscription Plan and had problem with the app loading on my store (conflict with page loader). Very reactive support, the problem was solved in the hour.

Anzu Japan Craft
Japan
9 months using the app
Edited June 5, 2019

Great app! Easy to use, makes adding a beautiful FAQ page simple. I can organize all my information easily to one section. mm

Zolita Fashion
United States
9 months using the app
January 16, 2020

Leider nicht in Deutsch und nicht kostenlos fuer den nächsten Schritt wäre auch die Hälfte möglich !!!

Home-Deko4You
Germany
9 months using the app
December 20, 2017

easy to use- even i managed to get it to work!!

Inkandthreads
Australia
9 months using the app