Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

October 1, 2020

This a very useful app with a free version. Works smoothly, it's customizable, and it covers all we need for an FAQ page.

weblit
Mexico
6 months using the app
October 2, 2016

working like a charm...really liked it.

Boltjump
India
6 months using the app
February 5, 2020

Marth&Abbie
France
6 months using the app
June 21, 2020

This app is amazing. I recommend it to all my colleagues. Easy to use and easy to download. Five stars !

Puppy Playhouse
United States
6 months using the app
June 7, 2019

Great app. Love being able to build a great looking FAQ page and have the ability to make multiple trees and have built-in searching for just the FAQ page. I would highly recommend this app to any store.

Recreation Hobbies Center
United States
6 months using the app
August 5, 2018

Super easy to use, simple and clean, the best FAQ builder on Shopify by far. Customer service is quick to respond and deals with inquires perfectly.

Huay
United Kingdom
6 months using the app
October 27, 2020

I think this app is very good and very convenient to use, but I am still trying to see how to make the interface more beautiful, especially this app is free, it is very good for our first use of shopify, of course, if you use it , Will spend money to use in the future

findway
China
6 months using the app
July 18, 2016

Great app! I had an issue with the font as it clashed with the rest of the website and Tomas was quick to respond and fixed it for me! Great support.

Yard Game
United States
6 months using the app
April 7, 2021

I used this app to add FAQs page on my webshop. The app helped me a lot. Everything is great, recommend it to everyone,

Gotechno-849
United Kingdom
6 months using the app
July 26, 2019

Does exactly what it says it does. Helped me do a great job, and made a complicated task super easy. Love it! Keep up the good work

Twisted Sistas', Inc
United States
6 months using the app