Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

February 28, 2017

Really amazing!!! Made such a big difference in editing and a really great help center

Torch Fairy
United Kingdom
5 months using the app
May 16, 2017

Looks great, very functional and easy to use and set up.

Retro Grade
Canada
5 months using the app
July 5, 2017

Problem solved! Head ache erased! This is the easiest app I've ever downloaded. I give you a TEN star rating!

Finisland
Canada
5 months using the app
December 17, 2015

Quite possibly the best free App out there

Low Carb Canada
Canada
5 months using the app
July 26, 2020

This app really helped me design a great Frequently Asked Questions page for my customers to use. Highly reccomend

Kamikiri Knives
United Kingdom
5 months using the app
October 23, 2016

Easy to use, nicely laid out and makes lots of info so much easier to navigate. Nice work guys!

The only feature that would be handy, is the ability to rearrange/move the categories and not just the sections. At the moment, you really have to put the sections in in the order you want them to appear, so being able to move them around would be fantastic!

Cassiejadedesign
New Zealand
5 months using the app
December 31, 2016

Very easy to organize your FAQ Page. Big help!

Icellularcases Com
United States
5 months using the app
July 9, 2017

Awesome tool for FREE, thank you so much!!!!!

Cantikmenawan
Australia
5 months using the app
August 19, 2016

This tool is godsend. It makes creating your FAQ page effortless. A must have app in your arsenal!
wowgirl.co.uk

Wowgirl
United Kingdom
5 months using the app
March 6, 2021

The best free FAQ Page around. Very easy to use and enabled me to add a frictionless FAQ Page with indexed search for the questions.

Omega Print & Co.
United States
5 months using the app