Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

January 10, 2019

Super application et surtout un service client très réactif et irréprochable ! Je recommande cette apps

Amour Eternel
France
5 months using the app
Edited June 17, 2020

I used this App to help me set my dropshipping business super easy, helpful and cost-effective highly recommend

RiveCycle
Canada
5 months using the app
March 15, 2017

Love how easy and quickly I have been able building my FAQ page for our website! It is also great that it is not necessary to add HTML codes or make any "difficult" changes. I merely had to add the section in my navigation bar and began completing the information I wanted to make available to customers! Thanks!

Gentrys Simple Creations
United States
5 months using the app
February 16, 2017

The Help Center is VERY Helpful.... I'm not surprised lol. A great point and click app that doesn't require you to know all the coding drama. Thanks!

Excellent Clothes
United States
5 months using the app
Edited October 21, 2019

Gran trabajo, solo pido que me dejen trabajar, pago el plan para que no me molesten con estas cosas, ahora me quede quieto ya que no me acepta mi review.
Ayuda a darle cara a las secciones de ayuda al usuario, deja crear bastantes categorías y darles una figura para darle mas familiaridad a un usuario, gracias por quitarme el tiempo.

info@goodlookbt.com
Colombia
5 months using the app
July 2, 2019

good app for FAQs page with good layout.
Heading and Subheading section is also good for easy to read or finding out desired question.

bluehaat
India
5 months using the app
May 4, 2018

Easy to use, the page looks beautiful. Very good Customer Service. Recommend.

Diffuseroilsss
China
5 months using the app
November 16, 2021

Really intuitive app to make beautiful and ergonomic FAQs, haven't tested other options so far,
will edit review when it is the case

douilletland
France
5 months using the app
June 15, 2017

Great app. I spent like 15 minutes trying to figure out how to get an accordion FAQ page and this app took care of it - FOR FREE!

Plaza Monkey
United States
5 months using the app
September 3, 2016

This app is SO EASY to set up and use! I use it for a FAQ/Support Center for my business website and I couldn't be happier. I highly recommend this app!

Kat Scrappiness
United States
5 months using the app