HelpCenter | FAQ Chat Helpdesk , 1,312 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies the creation of professional FAQ pages. They value the ability to create sections and categories, and the responsive support team. Merchants report fewer customer inquiries, indicating the app's effectiveness. The live chat feature and seamless theme integration are also favored. Merchants also note the app's speed, performance, and the availability of a free version.
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I use helpcenter to make my Frequently asked questions page, it works well, very easy to use. Don`t expect any fancy features. Its simple but it works!
Nice design but wow page charging time ...
You need to:
Autoriser la compression
Éliminer les codes JavaScript et CSS qui bloquent l'affichage du contenu au-dessus de la ligne de flottaison
Exploiter la mise en cache du navigateur
Réduire la taille des ressources JavaScript
Réduire la taille des ressources HTML
Optimiser les images
Réduire la taille des ressources CSS
Makes it easy to quickly set up a FAQ page. Good stuff
Not only great app to start with but also adds content to the website. Helps to increase public trust to gain more busieness
Really easy to use and a great setup.
Only constructive criticism is that I wish you could re-order the main subjects. On my last update you could still only re-order the sub-sections, and any new main sections you have to add to the end.
RARR Sportswear
www.rarr.com
This app looks pretty barebones when you first install it.
But i actually like it that way. It gives me the freedom to style my page a little different from what everyone else has.
Whatever issues I ran into after my initial setup were solved promptly when I reached out to support. We all know support makes all the difference ;)
The reason I removed a star is because sometimes I will be typing an article for the FAQ and i will save it. But then when I check my page my changes are gone. I open the editor again, and I have to retype it. This happens every now and then, but it's REALLY annoying! I had to type the same article like 6 times the other night. For the record, this was on tablet.
There are some things I would like to see, like adding a text block above my FAQ Q&A's or auto-collapsing sections or articles when you open a new one.
But I know you're working on it. Thanks guys!
Easy to use. Just get ready your Q & A for FAQ and you're set to go.
This is a very easy to use program which helps you to effortlessly set up an FAQ page on your site. Excellent!
The FAQ page is easier to setup and user friendly, I want to give 5 stars for this feature. However, if you wish for Live Chat feature you need to take premium package, and Live Chat helpdesk app is not stable on my page. Sometimes i can't even login for one day. I hope the live chat feature can give notification directly to our mobile device as we are not always in front of our desktop and have to open the app everytime. So I'm deleting the live chat feature but still maintaining the FAQ page now.
First of all, thank you very much for your feedback as it helps us improve our application and services!
We would like to further investigate the issues you have encountered while using our application especially as we have never experienced the problems with login to the app. We have sent you an e-mail requesting a bit more information, so our developer team can take a deeper look. Also, we would like to notify you that our mobile app is in the development and soon should be out for users.
Looking forward to hearing from you!
HelpCenter support team.
Excellent FAQ page builder app, just wish it had more options under settings for branding.