Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

May 4, 2018

Very pleased with the support rendered to me. The support was prompt and polite. Great app!

Toufie
Singapore
About 5 years using the app
November 6, 2023

Great app with an equally great support team! Fast, friendly and accurate.
We recommend this app wholeheartedly.

Innes & Iyer
Sweden
About 5 years using the app
Shark Byte, Inc replied November 9, 2023

Hello Innes & Iyer team!
Thank you for your outstanding feedback ;)

We are happy to help any time, 24/7.

Kindest regards,
Helpcenter team.

September 19, 2016

Very happy with this app, Makes a great FAQ page.

Truck Elec
Ireland
About 5 years using the app
January 6, 2019

Very easy to use! It made my FAQ page cleaner and easier to navigate. Great quality app and best of all it's free. Highly recommend!

Glenlea Greenhouses
Canada
About 5 years using the app
Edited October 30, 2020

Love the look and the customer service. We needed a few minor custom changes on our page button and they got it done in a super timely manner! I would highly recommend this app, and will definitely use it again!

Cielomar Jewelry
United States
Almost 5 years using the app
July 30, 2018

Simple, easy to use, works well. A little limited when it comes to presentation but for free there's nothing better out there.

Direct 4x4
United Kingdom
Almost 5 years using the app
February 8, 2018

Great free app with amazing features! I would highly recommend this app to other shop owners! www.MagnetRX.com

Magnetrx
United States
Almost 5 years using the app
April 4, 2017

Alll great and easily installed - many thanks.

Nerja Tapas Tours
United Kingdom
Almost 5 years using the app
April 24, 2018

Does the work. Easy. Would recommend

Printoctopus
India
Almost 5 years using the app
October 15, 2016

I just started to use this FAQs app, it's very easy to set up and looks professional on my store. Yes I would recommend it.
Joanna
UmpieHandbags.com

Umpie Yorkshire
United Kingdom
Almost 5 years using the app