Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Best help centre app available. Thank you for the generous free plan. We will be using this app on all our future stores.
Muy contento con esta aplicación. Tuve algunos problemas con la configuración y en menos de 24 horas lo solucionaron.
Very easy to use. Comparing to other similar apps this one is the best at the moment. Support team is also very helpful.
Support good and effective thank you. The problem was solved very fast and I didn't have any difficulty in accessing the chat.
Hi LifeLight!
Thank you for leaving a positive review and for such a high rate of our support team work :)
It's a pleasure to hear that you are satisfied with our app and service, as we always try to do our best in case of providing our customers the best experience possible.
Warm regards,
HelpCenter team
The app it gives you the opportunity as well as professional and prepared look for e-commerce site.
Don’t know yet just started using it but I like how easy it is to use and how beautiful it looks. Thank you
love it.
don't forget to visit my shop: almacooks.com
This app definitely deserves a 5-star review!. The app was very easy to install. We had a slight problem changing a font and when we contacted support this was immediately resolved. The app's customer support team goes "above and beyond" to help. Really like the app and we highly recommend it.
I am new in that , actually just start. However i founded really easy with this app to set up ur F&Q page .
Great, easy to use, and free. One of the best app of shopify