Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

May 6, 2017

The app is working great so far. Its my first day at it. Loving it.

Touchstonemedia
India
4 months using the app
January 15, 2019

Great app. Looks great on my website and very easy to set up. And it's free so it can't get much better than that

Postal Worker Tees
United States
4 months using the app
February 3, 2017

very is to used low it. will recommend it to anyone who looking for help centre faq

Allison Home Supplies
Canada
4 months using the app
March 31, 2020

Really helpful app, still going at it, but very simple to use and helpful for building a FAQ system for my website.

Luminist
United States
4 months using the app
July 4, 2017

I LOVE IT! It saved my life!!! i was stressing out about a Faqs page.

Frizbuy Com
Canada
4 months using the app
June 19, 2019

did exactly as we needed, support was great to customise what we needed and the price was even better!

Spelean Australia
Australia
4 months using the app
July 10, 2019

It's a great app, it works well, and it's really free. I have not encountered bugs, the customization is nice, it's perfect for me.

Appio
France
4 months using the app
Edited July 15, 2019

I used this app to put a FAQ section on my website. I LOVE, LOVE, LOVE it. It was the easiest thing I have done since starting my business. Highly recommend to everyone.
It was a simple fill in the blanks application.

BC General Store
United States
4 months using the app
July 28, 2020

This is the app you need to create an ideal FAQ page! The support team is ready to help you achieve your desired results. Highly recommended.

Snuggly Cuddly Toys
Singapore
4 months using the app
Edited August 5, 2019

The application in general is very good ,thanks.
It helped me a lot to create confidence in my website and thus increase my sales in the online store.

The Hell Crown
Spain
4 months using the app