Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

February 3, 2022

Muy contento con esta aplicación. Tuve algunos problemas con la configuración y en menos de 24 horas lo solucionaron.

Zeta Drinks
Spain
5 months using the app
May 17, 2019

Very easy to use. Comparing to other similar apps this one is the best at the moment. Support team is also very helpful.

Brady the Sloth
Lithuania
5 months using the app
January 21, 2020

The app it gives you the opportunity as well as professional and prepared look for e-commerce site.

Blueberries Bleu
United States
5 months using the app
August 5, 2023

Support good and effective thank you. The problem was solved very fast and I didn't have any difficulty in accessing the chat.

LifeLight
Italy
5 months using the app
Shark Byte, Inc replied August 6, 2023

Hi LifeLight!

Thank you for leaving a positive review and for such a high rate of our support team work :)
It's a pleasure to hear that you are satisfied with our app and service, as we always try to do our best in case of providing our customers the best experience possible.

Warm regards,
HelpCenter team

April 12, 2020

Don’t know yet just started using it but I like how easy it is to use and how beautiful it looks. Thank you

Doimin.com
United States
5 months using the app
June 1, 2017

love it.
don't forget to visit my shop: almacooks.com

Gusteau
Israel
5 months using the app
December 15, 2017

This app definitely deserves a 5-star review!. The app was very easy to install. We had a slight problem changing a font and when we contacted support this was immediately resolved. The app's customer support team goes "above and beyond" to help. Really like the app and we highly recommend it.

Classyglassies
United States
5 months using the app
July 6, 2020

I am new in that , actually just start. However i founded really easy with this app to set up ur F&Q page .

Neoya
United Kingdom
5 months using the app
July 12, 2017

Great, easy to use, and free. One of the best app of shopify

Teamzoo
France
4 months using the app
May 6, 2017

The app is working great so far. Its my first day at it. Loving it.

Touchstonemedia
India
4 months using the app