Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

February 4, 2017

Great tool! Easy to use and looks great.

Jp Gifts
United States
4 months using the app
March 11, 2017

integrates beautifully into the website nice style and professional look
love it !

Roys Outdoor Store
Canada
4 months using the app
March 4, 2017

very good app:). All what i needed for my store.. awesome..

Maxvaluestore
Malaysia
4 months using the app
June 26, 2018

Simple and very helpful. For a new shop like mine, getting it for free is the best part! Thanks for the great app!

Shop Save Bake
Philippines
4 months using the app
June 26, 2019

This is really easy to use! I am happy with the app, it does exactly what I needed it to do. Recommended

LabelsbyShelleyNZ
New Zealand
4 months using the app
February 26, 2018

Great app! Easy to install and use. Highly recommended.

Bison Mobiles
Canada
4 months using the app
August 11, 2020

I used this app to help me design a better FAQ page. This app helped me do just that for free. Next month I will upgrade.

turtfly.com
United States
4 months using the app
February 15, 2017

I absolutely love this app. Makes e-commerce life much easier.

Hoponstore
India
4 months using the app
November 29, 2019

I used this app and was able to easily make a simple and organized help center. It was easy to connect it to my Shopify store as well.

The Platform STL
United States
4 months using the app
February 14, 2020

Really easy to use and works extremely well. I was able to create my FAQ page relatively fast, and it was also easy to edit my answers/questions.

Big Plans Online
Netherlands
4 months using the app