Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

Edited May 20, 2020

Amazing! Easy to use , and I love the templates! Another thing is there's a free plan available! thinking of upgrading it soon

Alyssum Beauty Pro
Philippines
4 months using the app
May 6, 2017

Great apps, make my life more easiler :)

Topgunstore
Vietnam
4 months using the app
July 25, 2020

Very clean FAQ page. I really enjoy this app. It is easy to learn how to use and has every capable function needed to run a smooth FAQ page.

ViceVille
United States
4 months using the app
January 22, 2017

Awesome app! Very easy to use and very helpful for my customers.

Stubborn Cat
United States
4 months using the app
Edited May 29, 2019

This app is really great to use. This is my first time using this app will use it in the future.

Shaymar's Gifts
United States
4 months using the app
May 4, 2019

O melhor aplicativo para FAQ que tem disponível no Shopify. Além de ótimo, também é free!! Não baixo outro agora nas minhas lojas...

utilidadeshop
Brazil
4 months using the app
May 16, 2020

Great app. Highly recommend. It's been easy to set up. Simple functionalities but all you need for a basic FAQ section

FORGO
Sweden
4 months using the app
October 4, 2020

Non-hassle, easy to use, it helps to build my page and organizing is never been easier. Kudos to the developer

Shades Store Co
Malaysia
4 months using the app
June 1, 2020

i really like this app, it does help make my website look more professional. I like how you can customize everything as well. thank you so much developers!

Jayimi.Skinn
Malaysia
4 months using the app
May 2, 2017

Great interface! Love how easy it is to use and navigate.

Cartel Auto Accessories
Singapore
4 months using the app