Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

May 19, 2021

I think the app itself is great and the customer service is quick and very friendly. but it is a bit buggy. Older articles cannot be deleted, there were problems with moving articles around and inheriting the font from the theme. So I hope this will be fixed in the long term to provide better usability. The help desk was able to help very fast though.

Baby Tula UK
United Kingdom
About 7 years using the app
Edited May 20, 2020

Amazing! Easy to use , and I love the templates! Another thing is there's a free plan available! thinking of upgrading it soon

Alyssum Beauty Pro
Philippines
4 months using the app
May 6, 2017

Great apps, make my life more easiler :)

Topgunstore
Vietnam
4 months using the app
July 25, 2020

Very clean FAQ page. I really enjoy this app. It is easy to learn how to use and has every capable function needed to run a smooth FAQ page.

ViceVille
United States
4 months using the app
January 22, 2017

Awesome app! Very easy to use and very helpful for my customers.

Stubborn Cat
United States
4 months using the app
Edited May 29, 2019

This app is really great to use. This is my first time using this app will use it in the future.

Shaymar's Gifts
United States
4 months using the app
May 4, 2019

O melhor aplicativo para FAQ que tem disponível no Shopify. Além de ótimo, também é free!! Não baixo outro agora nas minhas lojas...

utilidadeshop
Brazil
4 months using the app
May 16, 2020

Great app. Highly recommend. It's been easy to set up. Simple functionalities but all you need for a basic FAQ section

FORGO
Sweden
4 months using the app
October 4, 2020

Non-hassle, easy to use, it helps to build my page and organizing is never been easier. Kudos to the developer

Shades Store Co
Malaysia
4 months using the app
June 1, 2020

i really like this app, it does help make my website look more professional. I like how you can customize everything as well. thank you so much developers!

Jayimi.Skinn
Malaysia
4 months using the app