Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

January 28, 2018

Schnelle, reibungslose Unterstützung. Selbst am Sonntag. Danke.

Ofenhaus Schleicher
Germany
4 months using the app
March 3, 2017

good goodgoodgoodgoodgood goodgoodgoodgood

Mylulujewelry
France
4 months using the app
June 25, 2018

This App is awesome, it does exactly what I need it to do, is neat beautifully presented and easy for customers to navigate through. Just proves the best things in life are free!

Trish Burr Embroidery
South Africa
3 months using the app
Edited February 4, 2020

Amazing app to have a functional and beautifully design FAQ. It is surprisingly easy to use and removes all the hassle of manually creating a FAQ page. Would recommend 10/10.

Coolpebbles
Mexico
3 months using the app
June 3, 2019

love it. I just started using it, it's clear, usefull and free. I raccomand this application to everyone who just started.

Viola Blossoms
Australia
3 months using the app
October 6, 2020

We found it very easy to use and not complicated at all! an overall great addition to our store, Thanks!

Remedy Real
South Africa
3 months using the app
Edited May 18, 2019

it's great that you can section everything out, that way it just looks cleaner and therefore easier and more pleasant to read.

Buzzstore.nl
Netherlands
3 months using the app
Edited April 4, 2021

this app is excelent, very interactive thanks for the app, i love for questions frecuencies and PQRS

Eklipsestore
Colombia
3 months using the app
June 19, 2020

I'm in love with this app! I recommended it.. easy to use, nice looking and professional!
An High-quality online store need a FAQ page, and that's the best app!

Unmei Sport
Italy
3 months using the app
September 11, 2016

Absolutely easy to use and setup <3

Thenerdoutlet
United States
3 months using the app