Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

Edited December 19, 2016

Great app! Easy to use and set up. Looks great on my website, and it looks very professional. Have been using for an extensive amount of time now and have nothing but praise to add! Don't waste time looking around, get this one!

-Alexandria, www.blowoutboutique.ca

Blowout Boutique Ca
Canada
3 months using the app
February 15, 2018

Très facile et très utile et en plus gratuit! Je recommande cette application.
Very easy and very useful and ...free! I recommend this app.

1001trouvailles
Belgium
3 months using the app
August 4, 2019

Great for a neat FAQ and contact page. It works well and it's free. No problem with me. Good app........

Rainbow Impact
France
3 months using the app
May 12, 2017

Its a great app!
We've made an awesome FAQ with the tool!

Clothing Infinite
Netherlands
3 months using the app
March 25, 2017

So much easier than all the other options. Awesome!

Golures
Canada
3 months using the app
March 11, 2018

great stuff looking forward for more stuff to come out from these guys. keep up the good work. just some minor flaws but still a great app. I highly recommend https://www.inerchi.co/

Inerchi
United States
3 months using the app
February 23, 2021

Works really well. Easy to use. I needed some custom coding and their customer service did it within 48 hours. Very impressed with this company so far.

SWIRLYCURLY
United States
3 months using the app
Edited January 20, 2021

Me gusta mucho el poder hacer este tipo de cuestionarios para mis clientes, es muy fácil e intuitivo

MASPurif
Spain
3 months using the app
June 7, 2017

This app is the best within all the other similars..

Mercer Westwood
United States
3 months using the app
October 25, 2017

A simple and effective App that allows your store to look more professional with a "Help Centre". It's easy to set up and add your questions & answers. Plus, the support has been amazing!

Amazing Hampers
Australia
3 months using the app