Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

June 19, 2020

I'm in love with this app! I recommended it.. easy to use, nice looking and professional!
An High-quality online store need a FAQ page, and that's the best app!

Unmei Sport
Italy
3 months using the app
September 11, 2016

Absolutely easy to use and setup <3

Thenerdoutlet
United States
3 months using the app
March 5, 2017

The FAQ app works well and is easy to install and setup. The only issue we have is that the FAQ section pushes our sidebar navigation panel below the FAQ section.

Low Profile Software
United States
Almost 6 years using the app
Edited August 7, 2017

I have given this app 4 stars. I would have given it 5 stars if I had a bit more control with the Page Title and the option to add a page image. Other than that it works fine.

Ladyship Australia
Australia
Almost 6 years using the app
Edited December 19, 2016

Great app! Easy to use and set up. Looks great on my website, and it looks very professional. Have been using for an extensive amount of time now and have nothing but praise to add! Don't waste time looking around, get this one!

-Alexandria, www.blowoutboutique.ca

Blowout Boutique Ca
Canada
3 months using the app
February 15, 2018

Très facile et très utile et en plus gratuit! Je recommande cette application.
Very easy and very useful and ...free! I recommend this app.

1001trouvailles
Belgium
3 months using the app
August 4, 2019

Great for a neat FAQ and contact page. It works well and it's free. No problem with me. Good app........

Rainbow Impact
France
3 months using the app
May 12, 2017

Its a great app!
We've made an awesome FAQ with the tool!

Clothing Infinite
Netherlands
3 months using the app
March 25, 2017

So much easier than all the other options. Awesome!

Golures
Canada
3 months using the app
March 11, 2018

great stuff looking forward for more stuff to come out from these guys. keep up the good work. just some minor flaws but still a great app. I highly recommend https://www.inerchi.co/

Inerchi
United States
3 months using the app