Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
Refine
-
By rating
Excellent! I love the app.
However you can add more functionality on text and paragraph formatting
Excellent service! We`ve gone ahead and discontinued the integration and built our own FAQ. Best of luck!
recien lo estoy probando por ahora por el momento les doy 4 de ahi lo revaluare en forma coherente.
Hi!
Thank you for taking time to leave a review!
Please let us know if you have any questions regarding the app or need any assistance.
We will be happy to help!
Warm regards,
HelpCenter team
It was very to easy to use. and came with editable sections that quickened the process. Also show how to link it to store.
Awesome app to help build FAQ pages. If only you could easily customise the design, though.
It's a good app. Easy to use and implement and integrates well with my store. I would have prefered a few FAQ ideas/templates to help me create a better FAQ page, but other than that I would absolutely recommend it.
www.the-haggler.com
It has worked great to allow a good FAQ page for our customers.
Love the fact it is free! and it is easy to set up and use! nice design on the app also. Gives your FAQ a better touch. ++++
Almost perfect.
It would have been nice if we could select the font and styling of the questions.
Another amazing option would be to select pixel width. It does not quite match my theme.
powerful app. a huge add on to your customer service