Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

July 14, 2017

Awesome App its to easy . i will use this app in my upcomming store

Britesafety2
United States
Over 4 years using the app
January 25, 2022

I truly adore the ease in using this app and it creates a beautiful FAQ page. I've been using this app since it hit the market and I'm so happy to have found it. Thank you guys for the amazing work you do.

Smart Sassery by RBF Grafix
United States
Over 4 years using the app
May 2, 2020

The app is actually awesome. I'm just using the free plan and have had zero issues. It's beginner-friendly as well.

NZ Beards
New Zealand
Over 4 years using the app
February 23, 2019

The app is amazing and super easy to use. Support team is exceptional and they will do everything they can just to meet your needs! Special thanks to the support team. Highly recommended.

Solutionz
Kuwait
Over 4 years using the app
April 9, 2019

Easy to set up and did what we expected. The App allows the moving of article and section when needed. Very easy to use.
Highly recommended.

NYSW
Hong Kong SAR
Over 4 years using the app
Edited December 29, 2020

Installed the premium version after using the free version for a while. Very easy to organise a lot of information into small tabs. Have added all our faqs and user manuals under the sections very easily. Helpful dev team. Had a small bug and sorted it in no time! Really appreciate it, thank you!

ABIS Electronics
United Kingdom
Over 4 years using the app
September 16, 2016

A clean simple to use app. It makes doing a FAQs page a lot simpler. Thanks!

Hola Hola Shop
United States
Over 4 years using the app
May 3, 2019

Amazing app! Helped us created a professional FAQ page that is neat and organized. Highly recommended!

Deluxe Canopy
Canada
Over 4 years using the app
December 5, 2018

Great app, amazing fast customer service (thank you Marius), does what it's supposed to do.... and it's FREE!

you can check it out on our site www.ibeadcanada.com (header menu > Help Centre)

i-Bead
Canada
Over 4 years using the app
October 8, 2016

Love this app. Full search and great and simple design = less calls more time to do business. Thank you.

French Press Coffee
United States
Over 4 years using the app