Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

April 6, 2017

Awesome. Mage my life so much easier with organizing help center

Myc C Mall
China
3 months using the app
August 1, 2017

Very simple and easy to use! :-)

Dekada Collectibles
Philippines
3 months using the app
October 3, 2016

free, sexy and easy! love it www.caseto.be :)

Casetobe
United States
3 months using the app
February 10, 2022

I enjoyed how easy it was to set up on my Shopify store. I'm new to using it and I'm pretty much comfortable with everything.

World Creatorz
United States
3 months using the app
July 23, 2017

It is exactly what I needed, and is easy to use. thank you

Jack Lana
Australia
3 months using the app
July 24, 2019

easy to use, self explanatory. quick and efficient .Free to use . I didn't need to google how to use this app or watch a video, which saves time. Thanks for this app

The Calabash House
United Kingdom
3 months using the app
May 2, 2017

This is helping upgrade the store look to more proffesional and free of use exellent

Getmaxdeals
Israel
3 months using the app
June 16, 2020

It's a great app. I like it very much and it saves me a lot of trouble.I will definitely recommend it to my friends around

Lazy Life Museum
China
3 months using the app
November 24, 2019

Great stuff, thanks. We use it on 5 stores and it's working great.
Would love to build in some automated chat services moving forward :)

Luvele CZ
Germany
3 months using the app
December 30, 2020

pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!

My Game Dog
China
3 months using the app