Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

May 3, 2017

Absolutely incredible app. I used this app to create an amazing frequently asked questions page for my joggers and sweatpants business. The FAQ page I created using this app can be found at https://joggers-for-men.com/apps/help-center.

Joggers For Men
United States
3 months using the app
February 1, 2017

really useful app! thankyou www.unicorn.gifts

Unicorn Gift
United Kingdom
3 months using the app
December 2, 2016

Pretty nice app! It does exactly promises saving you from a lot of manual work.

Phuket Baby Rentals
Thailand
3 months using the app
April 5, 2019

Downloaded the app took me less than 5 min to set it up to appear on my store and made everything super simple. Defenelly recomend

Emileo's World
United States
3 months using the app
October 9, 2018

Great App, The simplest way to make your FAQ page easy to navigate and professional.

Would love if there was a way to download and save all the text to a file as a backup. Another improvement would be to give a selection of icons that can be added to the headings.

Bag Buffet
Australia
3 months using the app
April 11, 2017

Very helpful and easy to use. And the most important things is this is free!

Masculine Watch
Indonesia
3 months using the app
May 11, 2017

goooooooooooooooooooood app on shopify

Kadeal
Vietnam
3 months using the app
June 2, 2019

It's very useful.I am a newer in running shopify, it helps me processing the FAQ problems.I will recommend it to my friends.

lemonelves
China
3 months using the app
December 18, 2017

Great app, great support ! I recommend without hesitation !

La Place Marchande
Belgium
3 months using the app
September 21, 2020

I use this app often with my store and have to say it is one of the most useful apps I have. It's very intuitive, easy to use, with no pay walls hiding the necessary stuff. If you are just starting your store and dont have any coding experience get this app and save yourself a LOT of headache and time. Very grateful this exists :)

Orphan Riot Designs
United States
3 months using the app