Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

September 17, 2020

I used this app to update my FAQ page and I love the way it gives you the q's and a's in the template. I think this is a great app I highly recommend.

GPS-APB Store
United States
3 months using the app
January 11, 2018

This is the BEST Help Center App. Not only does it look amazing on my website, but it also has a contact form that you can add in it too! So thankful for this!

Mdrn Artifact
United States
3 months using the app
January 28, 2020

It has templates that really help when you have a brand new store. Plus it's very easy to navigate.

Furvelous
United States
3 months using the app
June 23, 2019

excelent to use this apps, i really happy for use this app,
I recommend using it always one hundred percent

Adrenalina Men Store
Argentina
3 months using the app
February 20, 2018

Great app, really tidies up my FAQ/Help page and makes my website look very professional. Easy to set up and support was very quick and customized to my meet my exact needs...Thanks!

Modu Lighting
United Kingdom
3 months using the app
December 17, 2016

Amazing, intuitive, user-friendly app! It was pretty straightforward to create a great FAQ page that is searchable and quite organized.

Vivo Mentor
Canada
3 months using the app
May 30, 2020

Nos encanta el tipo de organización que nos dió esta app con respecto a las FAQ. Está mas legible y el cliente puede encontrar las respuestas rápidamente.

Semilla Cosmeticos
Argentina
3 months using the app
June 6, 2018

Perfect FAQ page for my customers. We sell cold press juicers for a high ticket price, so the customers like more information.

Naturopress
Australia
3 months using the app
July 19, 2017

It's working really great! I love it. Thank you so much, this app is so powerful.

Icephoenix Llc
Vietnam
3 months using the app
May 18, 2017

Very easy and lets me quickly add items as the store starts to grow.

Manor Of Living
United States
3 months using the app