Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

May 11, 2017

goooooooooooooooooooood app on shopify

Kadeal
Vietnam
3 months using the app
June 2, 2019

It's very useful.I am a newer in running shopify, it helps me processing the FAQ problems.I will recommend it to my friends.

lemonelves
China
3 months using the app
December 18, 2017

Great app, great support ! I recommend without hesitation !

La Place Marchande
Belgium
3 months using the app
September 21, 2020

I use this app often with my store and have to say it is one of the most useful apps I have. It's very intuitive, easy to use, with no pay walls hiding the necessary stuff. If you are just starting your store and dont have any coding experience get this app and save yourself a LOT of headache and time. Very grateful this exists :)

Orphan Riot Designs
United States
3 months using the app
September 17, 2020

I used this app to update my FAQ page and I love the way it gives you the q's and a's in the template. I think this is a great app I highly recommend.

GPS-APB Store
United States
3 months using the app
Edited January 16, 2023

Stay FAR AWAY from this app!! The developers pulled a bait and switch and now we are missing most of our FAQ on our LIVE website. There are many other great options out there. Do not use this crap app!!!!

Bariatricpal
United States
Over 6 years using the app
January 11, 2018

This is the BEST Help Center App. Not only does it look amazing on my website, but it also has a contact form that you can add in it too! So thankful for this!

Mdrn Artifact
United States
3 months using the app
January 28, 2020

It has templates that really help when you have a brand new store. Plus it's very easy to navigate.

Furvelous
United States
3 months using the app
June 23, 2019

excelent to use this apps, i really happy for use this app,
I recommend using it always one hundred percent

Adrenalina Men Store
Argentina
3 months using the app
February 20, 2018

Great app, really tidies up my FAQ/Help page and makes my website look very professional. Easy to set up and support was very quick and customized to my meet my exact needs...Thanks!

Modu Lighting
United Kingdom
3 months using the app