Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

December 17, 2016

Amazing, intuitive, user-friendly app! It was pretty straightforward to create a great FAQ page that is searchable and quite organized.

Vivo Mentor
Canada
3 months using the app
May 30, 2020

Nos encanta el tipo de organización que nos dió esta app con respecto a las FAQ. Está mas legible y el cliente puede encontrar las respuestas rápidamente.

Semilla Cosmeticos
Argentina
3 months using the app
June 6, 2018

Perfect FAQ page for my customers. We sell cold press juicers for a high ticket price, so the customers like more information.

Naturopress
Australia
3 months using the app
July 19, 2017

It's working really great! I love it. Thank you so much, this app is so powerful.

Icephoenix Llc
Vietnam
3 months using the app
May 18, 2017

Very easy and lets me quickly add items as the store starts to grow.

Manor Of Living
United States
3 months using the app
Edited June 10, 2023

for a great app, the sudden switch to asking us to pay for features that were previously available and DRASTICALLY cutting the number of FAQ articles that were available on the free plan for a ridiculous amount of money is daylight robbery. If I didn't have that many articles that I spent money on, I wouldn't have continued with this. but seems i have no choice.

DrawnBy:
Singapore
Almost 5 years using the app
March 3, 2019

Fantastic tool, amazing its free! It was not needed to read the guidelines so easy was it to add it (with content). Supports gives quickly useful solutions.

Bob Groothuis
Netherlands
3 months using the app
April 28, 2020

Super app. Very helpful for every store, specially for beginners. It gives trust to possible customer to buy from your store

Hight Tech Gadgets
Romania
3 months using the app
January 11, 2017

Minimalistic app with key features which gets the job done!

Cavadecavas
Mexico
Almost 5 years using the app
October 21, 2019

Incroyable je n'en reviens pas à quel point c'est application m'a changé la vie je recommande vraiment à toutes les personnes désireuses d'avoir une fois en question qui tue

univers-troll
Belgium
3 months using the app