Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

September 7, 2021

This app is very easy to use and it makes my site look really professional, I highly recommend using it!

Sudeana's Essentials
United States
3 months using the app
March 3, 2023

Très simple d'utilisation et efficace. Je recommande fortement pour débuter !
De plus, design simple & pro

LeDraineau
France
3 months using the app
Shark Byte, Inc replied March 3, 2023

Bonjour à tous !

Merci beaucoup pour ce commentaire si positif ! Nous sommes heureux d'entendre que vous trouvez notre application utile :)

Nous allons continuer à faire de notre mieux pour nous améliorer chaque jour !

Meilleures salutations,
L'équipe du HelpCenter

Edited July 30, 2019

Nice, self-explanatory, easy to navigate. Great customization options.
Can't think of any difficulties I've had. Great app.d

Cecilia Beauty
Malaysia
3 months using the app
April 20, 2021

It has been a great FAQ page for our business and would highly recommend them to anyone looking for a FAQ page

Premier Paddle Boards
Canada
2 months using the app
September 7, 2016

Perfect, right out of the box.

The Spokane Trading Company
United States
2 months using the app
September 1, 2016

Simple and very easy to use. Love the layout

The Moxie Shop
United States
2 months using the app
July 23, 2020

good good good good good good good good good good good good good good good good good good good good good good good good good

No2 st
South Korea
2 months using the app
August 11, 2019

Ajuda bastante e bem simples de usar..................................................................

Gorilla Shopp
Brazil
2 months using the app
June 7, 2021

Great application ! Very simple to use and the support team is very helpful and fast ! Highly recommand it.

SHINY JEWELRY
France
2 months using the app
September 19, 2021

This app is fantastic. It has a low price and allows a big customization of the help center and faq's. Recommended.

The Prousen
Italy
2 months using the app