Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
Refine
-
By rating
Awesome app with amazing support! Have nothing to complain.
Just had an issue with the apperance of my FAQ section. Sent an email to the support of HelpCenter and the problem was solved within 2 days. Thanks!
This is very easy to use. I've tried a lot of FAQ apps and most of them...suck. This one looks nice, it's easy to update, move questions around..etc. It's worth getting off the free plan, and it's a really nice addition to our web store.
Great product. Simple to use and does the job perfectly. I would suggest to anyone looking for a easy FAQ page creator
Just started using this app and its a great FREE app. Looking forward to seeing it in action on my shop!
its perfect. Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
I love the HelpCenter. It is really easy to use for those who do not have any coding skills. Thank you.
Great experience and I must say it is very easy to use and for a free app htis is very very very good. so thank you
This the best app out there for easy and quick FAQ setups. I have tried other apps but this one is the best. Good job. Cant not wait to use this in future online stores
excellent good and very very useful app thanks used it in my page and site not a single problem easy to use good job
This app has helped me immensely to provide information to my clients. And in two languages, as well! Very easy to use and intuitive.