Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Awesome application, easy to use. we always love oberlo team. keep it up.
Excellent app so far. I have not had any issues that would raise any eyebrows. I hope it stays that way. Keep up the good work.
I used this app to my personal business, and i like a lot how it make look the pages with its easy use
Great app. Absolutely easy to use. You can check it our on my website at. www.buzzpokemon.com
Really attractive and the break down is very nice as well. Very simple to add, implement and use.
GOOD SERVISE !RDJGPODRJFIBFDBOIFJDGDKGAPJLkLFVGJRAOIDMVKLCVKJNDNVKDFNKVNKFDNVKLDFKLNLKRNAGKLRKLGNVLKDFNLKALKAN
What an incredibly simple to use app, and it is so hard to find a free app these days, I am delighted with this find, and will use it again on other stores I develop. I didn't need an FAQ, I was just looking for an 'accordion' facility to enable a better layout for a long page. This did exactly what I needed and works great, it even will follow your theme settings for fonts and colours which help for consistency and saving time! I had only one support question, which was to be able to change the URL. I got an almost immediate answer, with screenshot and solution. So I can even say superb support even as a non-paid user. Very well done to the developers of this app - and thank you so much!!
Dear Bonita Candles,
Thank you very much for an inspiring review! It means a lot to all our team :).
If you have more questions about the HC app - we'll be always ready to help.
Have a great day!
Help Center support
This app was working quite well but now my customers aren't able to get past the Captcha to contact us, which is negatively effecting their experience. I have contacted support twice with no response.
Edit: Support got back to me after a second email and have claimed they have fixed the issue. I did a couple tests and it seems to work again. Updated to 5 stars.
Easy to install and get set up! Colors already matched my store theme and branding. Gave a nice classy professional look that we were looking for on our FAQ page at www.classycase.com
I would definitely recommend this app. So easy to use, nothing complicated and provides a very professional look to my website. Pretty damn brilliant.