Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

Edited July 30, 2019

Nice, self-explanatory, easy to navigate. Great customization options.
Can't think of any difficulties I've had. Great app.d

Cecilia Beauty
Malaysia
3 months using the app
April 20, 2021

It has been a great FAQ page for our business and would highly recommend them to anyone looking for a FAQ page

Premier Paddle Boards
Canada
2 months using the app
September 7, 2016

Perfect, right out of the box.

The Spokane Trading Company
United States
2 months using the app
September 1, 2016

Simple and very easy to use. Love the layout

The Moxie Shop
United States
2 months using the app
July 23, 2020

good good good good good good good good good good good good good good good good good good good good good good good good good

No2 st
South Korea
2 months using the app
August 11, 2019

Ajuda bastante e bem simples de usar..................................................................

Gorilla Shopp
Brazil
2 months using the app
October 10, 2016

Good app - easy to use. Only downside is, I wish there were more options to customize the layout, font size & type, colours etc etc.

Amoretta Me
Australia
About 4 years using the app
June 7, 2021

Great application ! Very simple to use and the support team is very helpful and fast ! Highly recommand it.

SHINY JEWELRY
France
2 months using the app
September 19, 2021

This app is fantastic. It has a low price and allows a big customization of the help center and faq's. Recommended.

The Prousen
Italy
2 months using the app
March 27, 2019

Awesome app with amazing support! Have nothing to complain.

Just had an issue with the apperance of my FAQ section. Sent an email to the support of HelpCenter and the problem was solved within 2 days. Thanks!

I AM MOTIVATED
Germany
2 months using the app