Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

December 13, 2016

Nice and simple. It gets the job done with no fuss. Thanks.

Mycomputerstore Com Au
Australia
2 months using the app
May 9, 2019

je viens de commence dans le e-commerce et l'application helpcenter est un très bonne outil pour les FAQ je recommande fortement de plus gratuit merci beaucoup au concepteur

TopsTendances
France
2 months using the app
June 29, 2017

Great App. Really helpful, easy to use but also customizable. All stars

Cruisinger
United States
2 months using the app
March 4, 2020

Very easy to use. It looks good. Straight forward and simple set up. The free plan offers enough for me to be happy with it.

Online Yard Signs
United States
2 months using the app
June 6, 2018

I have started using this app a few months ago, and I am happy with all functionality and the way its operate on my website. Also, their customer service is astounding. I contacted them on Sunday, and I got the reply within few minutes. I wanted customisation due to website colour, Marius helped me instantly with the solution. Highly recommended.

Fansee Australia
Australia
2 months using the app
Edited December 26, 2019

it is ok now, but I prefer to pay after proving the application and all the tools.
it is ok now, but I prefer to pay after proving the application and all the tools.
.

kissx love
Ecuador
2 months using the app
April 9, 2019

It's really great apps for me to create FAQ Session. Easy to edit and very useful. Thanks a lot HelpCenter Team. You guys are awesome!

EZHOME
Singapore
About 2 months using the app
October 11, 2017

I have this app on all three of my stores. Makes a very clean and professional FAQ page.

Zeroathlete
United States
About 2 months using the app
July 4, 2017

Très facile d'utilisation, propre, clair ! Parfait dans l'ensemble

Positivedeco1
France
About 2 months using the app
July 8, 2020

Nice app, is free and works pretty well! approved bby me. thank you for this app was just about what i was looking for.

Flex Your Pods
Italy
About 2 months using the app