Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Really easy and intuitive to use. Very glad it's free!
It would be nice to have a bit of animation when you click a section and it drops down. I would like the chevron to rotate, and for the content to slide down to reveal.
Also there is no custom CSS as far as I can tell.
Excellent FAQ page builder app, just wish it had more options under settings for branding.
This app creates fantastically looking FAQ pages, couldn't ask for more in terms on looks, only problem making it a 4 star instead of 5 star is that Sales Pop app glitches out when on the FAQ page, it no longer days how many people bought a certain product, it changes to "0 customers added to the card {random number here}
This app looks pretty barebones when you first install it.
But i actually like it that way. It gives me the freedom to style my page a little different from what everyone else has.
Whatever issues I ran into after my initial setup were solved promptly when I reached out to support. We all know support makes all the difference ;)
The reason I removed a star is because sometimes I will be typing an article for the FAQ and i will save it. But then when I check my page my changes are gone. I open the editor again, and I have to retype it. This happens every now and then, but it's REALLY annoying! I had to type the same article like 6 times the other night. For the record, this was on tablet.
There are some things I would like to see, like adding a text block above my FAQ Q&A's or auto-collapsing sections or articles when you open a new one.
But I know you're working on it. Thanks guys!
Not only great app to start with but also adds content to the website. Helps to increase public trust to gain more busieness
This is a very easy to use program which helps you to effortlessly set up an FAQ page on your site. Excellent!
cool, that helps a lot, and saves so much time, and seems so professional,
So far so good. Still playing around with it but I think it does just what I need it do
Good, but there should be more in depth instuctions.
Great app. Just what i need to have a pro FAQ section. Keep it up.