Reviews (1,331)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for ...

Edited August 9, 2018

Almost perfect.

It would have been nice if we could select the font and styling of the questions.

Another amazing option would be to select pixel width. It does not quite match my theme.

Ecocharged
Canada
About 2 months using the app
February 12, 2017

powerful app. a huge add on to your customer service

Eloquent Apparel
Philippines
About 2 months using the app
Edited June 6, 2019

Really easy and intuitive to use. Very glad it's free!

It would be nice to have a bit of animation when you click a section and it drops down. I would like the chevron to rotate, and for the content to slide down to reveal.

Also there is no custom CSS as far as I can tell.

hush&cuddle
United States
About 2 months using the app
June 18, 2017

Excellent FAQ page builder app, just wish it had more options under settings for branding.

Vapor Experience
United States
About 1 month using the app
June 7, 2019

This app creates fantastically looking FAQ pages, couldn't ask for more in terms on looks, only problem making it a 4 star instead of 5 star is that Sales Pop app glitches out when on the FAQ page, it no longer days how many people bought a certain product, it changes to "0 customers added to the card {random number here}

Bloomi
United Kingdom
About 1 month using the app
Edited April 16, 2019

This app looks pretty barebones when you first install it.
But i actually like it that way. It gives me the freedom to style my page a little different from what everyone else has.
Whatever issues I ran into after my initial setup were solved promptly when I reached out to support. We all know support makes all the difference ;)

The reason I removed a star is because sometimes I will be typing an ...

BlendLife
Netherlands
About 1 month using the app
Edited May 17, 2020

Not only great app to start with but also adds content to the website. Helps to increase public trust to gain more busieness

doomdah
Hong Kong SAR
About 1 month using the app
May 17, 2020

This is a very easy to use program which helps you to effortlessly set up an FAQ page on your site. Excellent!

Intellitrack
United Kingdom
28 days using the app
March 14, 2017

cool, that helps a lot, and saves so much time, and seems so professional,

Greatnessday
United States
26 days using the app
July 3, 2017

So far so good. Still playing around with it but I think it does just what I need it do

Mind Body Foods
Australia
19 days using the app