Reviews (368)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its responsive customer support, ease of use, and intuitive design. Key features like FAQ, contact forms, and live chat are praised for efficiently managing customer inquiries and enhancing service quality. The app is noted for its affordability, customization options to match store branding, and its ability to reduce customer emails. Its reliable performance and comprehensive ticketing system further support effective customer service management.
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AWESOME APP!!! it really helped my answer all the questions my customer has when they come to my store
Great app... just what I was looking for. Very easy to install and work with.
Awesome App! Can highly recommend. Much better then many other FAQ apps that I've tried
Good looking and fast support! Maybe a little expensive for just a FAQ but well I think it is the best option available out there! :-)
Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!
Hello IBKÜL!
Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!
It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!
We will keep going to make our app better and better!
Thank you for choosing us :)
Best regards,
HelpCenter team
Amazing app! Helped us created a professional FAQ page that is neat and organized. Highly recommended!
Easy to use and customisable FAQ with great support when we had a conflict with another app. Highly recommended!
Fantastic app and completely blown away by the support.
Help center FAQ is very clean and easy to use. The support is great and very responsive to any issues you have. Highly recommend this FAQ app.
This is a must-have. You'll save time by not having to answer a lot of standard questions and when you refer to the help articles makes you look like you've already thought about your customer's question before they asked.
Very slick integration as well.