Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

May 24, 2021

这款应用简单易操作,界面也简洁美观,是一款很好的FAQ设置应用。而且还提供14天免费试用,非常棒。
如果能有那种基本款仅收取少量费用的选择就太好了。目前的最低收费对于我们这种几乎没有收入的人来说还是觉得稍微有点高。

YohY-shop
China
About 2 months using the app
January 19, 2020

The pre empted text and suggested faq questions are very helpful. It also helped me to be creative in my selections of questions to post Thank you

Handycoats
Australia
About 2 months using the app
September 14, 2018

MAGNIFICENT
it's a magical team. I asked my question, the reour was very fast and excellent.
I advise

FranceTshirt
France
About 2 months using the app
October 22, 2020

Help Center is a great app that is easy to use and navigate. Would Highly recommend store owners to give it a try.

AurousWell
United States
About 2 months using the app
June 25, 2017

Perfect, really like to use it

Rebeldarkness
Czechia
About 2 months using the app
May 9, 2019

Quite good, very helpful. Very practical APP. It can be used to make professional help center template.

cln-gifts
United States
About 2 months using the app
Edited April 13, 2020

Very easy to use and creates a very professional looking FAQ section. Works great for my website even with the free version!

Super Rage Apparel
United States
About 2 months using the app
April 23, 2020

Great app and an even better customer service experience! Thanks to my friend Justas! He really helped me out!

Illux LED
Austria
About 2 months using the app
August 12, 2020

This app is really useful, it makes the FAQ page look much more organised. It is very simple to use. I would recommend anybody who struggles with making an organised FAQ forum.

BeLadySmart
Poland
About 2 months using the app
July 18, 2019

Very nice, it gives a professional look to the webshop.
I would recommend this app for everyone who wants a trustfull website

KD-Stickerdesign
Belgium
About 2 months using the app