Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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This app has really made building our FAQ section a breeze. Plus its so easy to make changes and reorganise things. Definitely recommend it.
great app experience would recommend
i used this app to help me do my FAQ section and l must say, lm so excited right now, so easy to use
Absolutely love to use this! Such easy to use and works as intented.
Very easy to use and very professional layout! Thank you for this, made my life alot easier :-) Keep Up the Good Work!
We just started using FAQ page. They don't have many documents to read beforehand but the instruction video gives clear guidance and once you install the app, there is a section to answer general questions user might want to know. The interface is easy to understand and manage. If you know how to write a blog, it should be a piece of cake to manage this app. We needed an adjustment to the app's search function and the support team was fast and sincere in responding via email. Thank you Donatas and Ernestas for quick adjustments and for answering all my questions!
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
great! awesome nice and splendid!
I used this app to help me do FAQ's in my store. I really like it with its neat design and smooth process
So Easy to SET UP!!! And the page looked so elegant and matched my theme. This is a must have on any shop.