Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

December 5, 2016

A amazing facts page. love it! www.thechristianscross.com

The Christians Cross
United States
About 2 months using the app
November 20, 2020

The free version has everything you need to get going! Can add a handful of necessary Frequently Asked Questions as needed.

Happy Spine Co
Australia
About 2 months using the app
October 22, 2021

We use the app for customer support dashboard and chose it because it's simple and straightward as our needs are not very elaborate. The decision, after using the app for 2 months, is proven to be excellent. Everything works as it should, and we don't need to think about using it, it's a logical extension, and it works flawless. Additional, when we encountered a problem, the support team went out off their way and did not just do their job but pointed out the exact cause of the problem which lied outside the app itself, so it was an easy fix!

TRASH store
Slovenia
About 2 months using the app
April 10, 2018

Definitely recommended! Great job, and its all FREE. love it!! Thanks

Exclusivitystore
United States
About 2 months using the app
March 28, 2017

Great app! Clean and professional interface both on the front end and back end of the app which is not always the case with free apps. Thanks Oberlo team!

Budgetpromotion
Canada
About 2 months using the app
November 12, 2016

Check Out how beautiful help centre looks on our website. www.bearbeard.co.uk

My Perfect Shop
United Kingdom
About 2 months using the app
November 24, 2018

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

Gofowing
China
About 2 months using the app
August 9, 2017

Great app. i can work with word !

Mmme Lingerie
France
About 2 months using the app
July 15, 2017

Really easy to use to make a good looking help center

Barocus
United Kingdom
About 2 months using the app
May 27, 2019

Excellent. Easy to use and customize and looks professional on our site! Love the fact that images can be included in the answers.

StayblCam
United States
About 2 months using the app