Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

June 11, 2019

Excelente! Buen orden y profesionalismo a la vez.

Aplicación recomendada.

Perfect Time Shop
Chile
About 1 month using the app
July 16, 2019

I used this app and it had all I needed, sections with articles and categories.
It explains step by step who can create your help page.

Vintaho
Spain
About 1 month using the app
March 9, 2017

Just the kind of app I was looking for. Gave my store the professional touch it needed. Thank you very much

Indobling
Philippines
About 1 month using the app
August 24, 2016

I love this app :) so easy to use

Amassa
Luxembourg
About 1 month using the app
July 27, 2020

Makes a nice FAQ. I had a small glitch though and the tech support was all over it and had it resolved in good time. Very satisfied.

mattir
France
About 1 month using the app
April 6, 2020

very good app! iam paying plan because templates and contact form, this is good app, happy with this, take my money

TuaPrata
Portugal
About 1 month using the app
July 3, 2019

la aplicacion es muy buena para crear una pagina de preguntas frecuentes altamente recomendada y ademas es gratis

RumbellDog
Mexico
About 1 month using the app
August 31, 2020

This app helped me built my shopify store faqs column. really grateful for them. They provided me all the suggestions and compatible answer for each suggested question, What else do you ask for?

White Petal Skin
Australia
About 1 month using the app
February 26, 2018

We can recommend the app highly, awesome!

Iwistao Hifi Store
China
About 1 month using the app
Edited July 24, 2020

i use this app to set up the FAQ section on my store . i like how user friendly it was. i would like if it had more colours options.

ZORAYA HAIR
Zimbabwe
About 1 month using the app