Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

Edited May 9, 2019

I really enjoyed setting this app up. Was very easy.
Love Your Box is very grateful as we get asked a lot of questions and needed a quick and easy solution..

Love Your Box
Australia
About 1 month using the app
February 27, 2017

I really like how fast and easy it was to create my FAQs section! Took about 10 minutes lol. I really like this app!

Deadseaskincare
United States
About 1 month using the app
November 2, 2021

I used this app to create my first FAQs page and it is very easy to implement. I watched a youtube video that explained how to set it up.
Thank you

Baribeuty.com
Saudi Arabia
About 1 month using the app
June 11, 2019

I was able to install this app and get our FAQ page up in less than 7 minutes total (I timed). I had one issue with our theme acting funny with the collapsing headers, but I reached out to support and they were very responsive and got the problem fixed in no time at all. Very happy with this app. And let's face it, the price is hard to beat!

Progenex
United States
About 1 month using the app
April 13, 2017

Awesome too!!!!!!!!!! recommend

A3sale
Spain
About 1 month using the app
September 4, 2018

Absolutely best FAQ app. No limits on questions or sections. Also fit my design perfectly. Thank you!

Fherapy
South Africa
About 1 month using the app
September 19, 2019

a very responsive customer service! the team helpcenter helped me a lot with the installation of the application and made all the desired changes

MonCadeau3D
Bulgaria
About 1 month using the app
March 16, 2020

I used this app to make FAQ page, can't say anything else but great app, easy and quick to set up =)

SilkySkinCareCo
Iceland
About 1 month using the app
March 22, 2020

very easy to use, everything is preconfigured, it was very helpful, keep it up, more applications like this please

exarum_
Mexico
About 1 month using the app
Edited April 26, 2019

I would like to congratulate support team for doing such a great job .. they made a condsidering improvement, the app now works perfectly !!
I recommand this app and also trackr!

Caftan W.
Morocco
About 1 month using the app