Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

December 28, 2016

Great - simple and easy to use for my website oilpaintingsau.com.au

Oil Paintings Australia
Australia
About 1 month using the app
October 1, 2021

c'est une application au top, je recommande fortement. Il est proposé avec des templates prêtes à être utilisées

Gadgets Cool
France
About 1 month using the app
December 14, 2016

Makes my tasks so much easier <3

Bouquets R Us
United States
About 1 month using the app
March 15, 2017

It's both helpful and a great visual experience for customers.

Live Cheaply
United States
About 1 month using the app
June 27, 2020

I used the help-center support to be sure to install it well. Very fast and and efficient. Thanks to all

tranquille-ete.fr
France
About 1 month using the app
March 13, 2017

Awesome app...... easy to use. Love it a lot

Coolstuffsforall
India
29 days using the app
February 17, 2017

Straight forward and easy to use. Great!

What Is Written
Australia
29 days using the app
Edited December 5, 2018

change of opinion because they solved the problem that they had of the app. I had used it before and I liked it! here we go again to use it.

Magical Crate
Argentina
29 days using the app
July 7, 2017

this is really a great app. It's free and so easy to navigate. One of the MUS-HAVE-APP on your site. It comes with a contract form as well. Thank you so much for giving a free app for people like us who just starting up!

Aichic
Singapore
29 days using the app
December 26, 2022

Great product for a startup. It has various features custom build for the users experience. I wpuld recommend this to any entrepreneur.

iSOMI Smart Home Security Camera
South Africa
29 days using the app
Shark Byte, Inc replied December 27, 2022

Hello iSOMI Smart Home Security Camera Team,

Thank you for leaving such a positive review!
We're truly pleased to know that you find our app useful for your store and would recommend it to other merchants as well.

We strive for perfection and will keep on improving with every single day!

Best regards,
HelpCenter Team