Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
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Great app which is very easy to use. Looks fantastic too! Support were exceptionally quick to respond to my questions and solved the problem perfectly
Very helpful and free, if you want to make a detailed store use this app.
Excellent App! Does exactly as required... Looks great and is easy to edit, adjust and upload! Very happy! :)
My FAQ page looks great! Thank you!
Good app for FAQs, for the most part. Comes complete with schema markup and the ability to link to specific Q&As. The template choices are limited. There are a couple of issues with technical SEO/accessibility:
1) There are three levels for Headings and Q&As: Category > Section > Articles. If you don't use categories AND sections then you end up with skipped heading levels. In our case, we don't need a subcategory/section within each category.
2) It comes with it's own title tag, which means you get flagged in SEO audits for having multiple title tags. There's no documentation about it this, or how to work around it. I've found that you have to edit the theme code so that the Shopify title tag isn't inserted on this page.
3) The app is heavy, so the FAQs page gets flagged for being slow.
Hello Fancy Feast US team.
Thank you for your feedback. We’re constantly striving to improve our customers’ experience, so we’ll use your suggestions to improve our application. Thanks for being a customer!
Best rgards,
HelpCenter team
This app is a solid free app. You have to learn what you can do and cannot do with their hierarchy of data, but once you learn it, I think it will fullfil most people’s needs for an FAQ page.
Works Great!! Very happy with the results. If you don't have a FAQ on your page, get this right now!!
I used this app to do my privacy policy, shipping policy, etc. Really convenient and easy to setup with the help of the generator.
Awesome little app, it looks awesome and quite easy to use.