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HelpCenter - Build an Attractive FAQs Page

HelpCenter - Build an Attractive FAQs Page

Developed by Vertex LV

479 reviews
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Price: Free More info
  • Reduce Your Support Team Time by 30%
  • Provide instant help to your customers without supporting expensive live chat
  • Build a solid, attractive, and branded FAQs page.

The most effective way to answer your customer’s question is to allow them to find the answer themselves. While everyone is trying to accomplish that with a FAQs page, the majority of these pages look really messy, are badly coded, and are difficult to use. This leads to unhappy customers, a full inbox of customers questions, and low sales.

HelpCenter app will help you fix that.

With HelpCenter app you can:


  • Create an easy-to-navigate and searchable FAQs page.

  • Publish Searchable Articles, Sections and Categories.

  • Let your customers submit questions they can't find the answers to.

  • Make your FAQs page look solid and professional.

Why You should use HelpCenter app:


  • You'll answer customer questions before they appear in your inbox.

  • You'll reduce your Support Team time by 30%.

  • You'll be able to provide instant help to your customers without supporting an expensive live chat.

  • You will have a solid, attractive, and branded FAQs page.

Upcoming Features:

We plan ahead because we know that your business has to as well. Here are several potential features for the Help Center:



  • Multiple Customizable Layouts

  • Prepared Most Frequently Asked Questions Drafts

  • Pre-made Themes and Easy to Use Custom Styling Options

  • Ability to Receive and Reply to Emails via a Help Center

If you are looking for other features than those listed above, write to us at hello@s4commerce.com.

Some of HelpCenter Users:
Dexterity Brand,
Travel Ticker,
Vlyvly.

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HelpCenter - Build an Attractive FAQs Page reviews

479 reviews
  1. 5 stars (412 reviews)
  2. 4 stars (43 reviews)
  3. 3 stars (4 reviews)
  4. 2 stars (8 reviews)
  5. 1 star (12 reviews)

Great app! makes FAQ page look really proffessional with simple pasting and clicking my text policies into questions.

posted

This app is really easy to use and useful when creating a FAQ page with alot of questions. The search bar will definitely make it easier for customers. Thanks

posted

Very simple and easy to use! :-)

posted

Almost perfect! Could use a little more flexibility but I was able to make it work pretty nicely.

Check it out in action at shopweeboats.com/apps/help-center

posted

I have been unable to reach support to work out how to make the page work on my site. I spent hours uploading the text, then I can see a preview of the page but not when I lead my site.

posted

The app itself is fine. It pretty much did what I wanted it to do HOWEVER, I have contacted them 5 times, asking a very simple question and I have been ignored 5 times. Then Shopify sent me an email asking me what my experience was with these guy's support because Shopify could see that I asked for support. So, I tell Shopify that they are ignoring me and guess what? Shopify ignores me too! Isn't that special. So, if you want a free app that helps with your FAQ page, this will probably help you but if you need any assistance or support, forget it. Based on that, I would never purchase an app from these guys.

posted

Before HelpCenter we've made a deep research with possible solution that could handle tutorials content on our website. We build Shopify themes and Apps, so the documentation is essential and searching through search field of Shopify App store we've found this app.

We've fully implemented on our Shopify App project www.sellersmith.com

posted

Very nice and easy to use. Gives a professional and customer friendly feel to my webshop.

posted

awesome app!!!
very easy to use and friendly made the perfect FAQ with it.
definitely will recommend it .

posted

Love his app-so easy to use and looks very nice and professional!

posted
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Free

Support & Sales

Vertex LV
support@eoscity.com
eoscity.com
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