Powerful new features, services and plugins for your Shopify store

All Apps / Customer service / HelpCenter - Build an Attractive FAQs Page

HelpCenter - Build an Attractive FAQs Page

HelpCenter - Build an Attractive FAQs Page

Developed by Vertex LV

576 reviews
Get
Price: Free More info
  • Reduce Your Support Team Time by 30%
  • Provide instant help to your customers without supporting expensive live chat
  • Build a solid, attractive, and branded FAQs page.

The most effective way to answer your customer’s question is to allow them to find the answer themselves. While everyone is trying to accomplish that with a FAQs page, the majority of these pages look really messy, are badly coded, and are difficult to use. This leads to unhappy customers, a full inbox of customers questions, and low sales.

HelpCenter app will help you fix that.

With HelpCenter app you can:


  • Create an easy-to-navigate and searchable FAQs page.

  • Publish Searchable Articles, Sections and Categories.

  • Let your customers submit questions they can't find the answers to.

  • Make your FAQs page look solid and professional.

Why You should use HelpCenter app:


  • You'll answer customer questions before they appear in your inbox.

  • You'll reduce your Support Team time by 30%.

  • You'll be able to provide instant help to your customers without supporting an expensive live chat.

  • You will have a solid, attractive, and branded FAQs page.

Upcoming Features:

We plan ahead because we know that your business has to as well. Here are several potential features for the Help Center:



  • Multiple Customizable Layouts

  • Prepared Most Frequently Asked Questions Drafts

  • Pre-made Themes and Easy to Use Custom Styling Options

  • Ability to Receive and Reply to Emails via a Help Center

If you are looking for other features than those listed above, write to us at support@eoscity.com

Some of HelpCenter Users:
Dexterity Brand,
Travel Ticker,
Vlyvly.

EosCity Apps That Store Owners Love:

Minifier – Image and Website Optimization
(Rating: ★★★★★)

Optimize all design elements without losing their quality. Faster page load, higher SEO, better user experience.

Trackr - Shipping Tracking Page
(Rating: ★★★★★)



Order tracking tool that gives your customers the real-time information about the shipping status of their order.

HelpCenter - Build an Attractive FAQs Page reviews

576 reviews
  1. 5 stars (501 reviews)
  2. 4 stars (48 reviews)
  3. 3 stars (6 reviews)
  4. 2 stars (8 reviews)
  5. 1 star (13 reviews)

Amazing app. Simple and well build. Recommend if you need a quick FAQ for your store!

posted

As much as we love this app, it would be beneficial if you could move the sections around. In order to do this, you would have to delete everything and start over. We have sent requests for this feature with no hope. Also when our answers in our help center were not working in this app, the support team did not answer our emails for the course of days, so our customers had no access to to our help center. The issue was miraculously fixed with no communication. Hoping 2018 will bring more updates to this app. Overall its great but the support needs to be consistent for Shopify Plus users.

posted

Easy to use FAQ builder. Wish we could edit the theme template a bit more with coding.

posted

It has worked great to allow a good FAQ page for our customers.

posted

Really great app! Shopify UI gave us some odd trouble making the Page live but support guys at eoscity developers responded right away. Hoping to make the default render on smartphones "unexpanded" rather than "expanded" such that only the Sections are shown before a visitor clicks to expand and see articles. Easier to search by scrolling then.

posted

Great app. Just what i need to have a pro FAQ section. Keep it up.

posted

WOW a very useful FREE app. I would pay 1-2 USD per month for it guys.. keep on developing!

posted

Great App!

Does just what I need it to do-Cool Thanks
www.Mysexywaist.com

posted

easy to use- even i managed to get it to work!!

posted

Well build. I find it easy to use and as far no bugs :)

posted
Get
Free

Support & Sales

Vertex LV
support@eoscity.com
eoscity.com
not provided
Get Support

Screenshots

  • Large
  • Thumb

Are you a developer? Become a Shopify Developer or submit your app.