SB: Help Center, FAQ Page Tabs
- Pricing
-
Free to install. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.7 (1,331)
- Developer
- Shark Byte, Inc
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Turn conversations into conversions: AI SEO-friendly FAQ builder, product tabs, live chat, helpdesk
Enhance your customer support with HelpCenter. Quickly create informative FAQs in a few clicks with ChatGPT-4. Translate them instantly with LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365.
- Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
- 25+ templates: for FAQ page, self-service widget, contact form, product tabs
- Easily add product tabs, share content across multiple products with shared tabs
- Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
- Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- LangShop
- ChatGPT
- Facebook Messenger
Categories
Real-time messaging
Automated responses
Pricing
Free
Free to install
$0.25 per each additional ticket. Click See all pricing options to see over 45 available features
- Limited FAQs (customizable) & templates
- Custom CSS
- Widget with FAQs, order tracking
- Unlimited product tabs
- Live chat/chatbot (1)
- Helpdesk (10 tickets/mo)
Basic
$5.99 / month
or $59.99/year and save 17%
$0.16 per each additional ticket. Everything in Free, plus:
- Unlimited FAQs (with GPT-4)
- Multilingual FAQs (up to 3)
- Premium templates
- Unlimited shared tabs
- Unlimited LiveChat & Chatbot
- Unlimited support agents
- Helpdesk (50 tickets/mo)
- No branding
3-day free trial
Standard
$19.99 / month
or $199.99/year and save 17%
$0.15 per each additional ticket. Click See all pricing options to see over 45 available features
- Everything in Basic, plus:
- Helpdesk (300 tickets/mo)
- FAQ translations (up to 5)
3-day free trial
Advanced
$49.99 / month
or $498.96/year and save 17%
$0.1 per each additional ticket. Click See all pricing options to see over 45 available features
- Everything in Basic, plus:
- Helpdesk ticketing system (1000 tickets)
- Unlimited FAQ translations
- Support priority
- Feature request priority
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,331)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its FAQ management, live chat, and contact forms, noting it significantly reduces customer emails and calls. It supports multiple languages and offers customization to match merchant branding. Setup is straightforward, and the app is known for its reliability. The customer support team is commended for their responsiveness and effectiveness in resolving issues, enhancing the overall user experience.
great app
Hi Hygge Wear!
Thank you for your feedback!
We're pleased to hear that you're happy with the Help Centre.
If you have any questions, please let us know!
Best regards,
...
Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.
Thank you for leaving such a positive review and for such a high rate of our app.
It's our pleasure to hear that you are satisfied with our app and service as we always try ...
I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.
Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in ...
Hi Manga Wear!
Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied ...
Support
App support provided by Shark Byte, Inc.
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